Click on some of the most frequently asked questions below to see if we have your answer.
Are the products patchable if they get a hole?
All our products come with repair kits, they're very easy to use and super intuitive, All you need to do is to follow the instructions on the repair kits
Are the products suitable for a side sleepers?
All our products definitely work for side sleepers as well as back and stomach sleepers, They won't make you feel the ground beneath you even if you are sleeping on a rocky/solid ground, Give them a chance and they won't fail you
Do any of your products make noise when turning over?
We try our best to have the most comfortable materials with thermal properties while keeping them as noise free as possible
What is the return policy?
All our products have a lifetime warranty, Contact us any time if you have any issue and refer to our refund policy for more info.
Can you sit on the pillow?
It’s not recommended to use the pillow as a seat as it’s not made for it.
Are your products flame retardant/water resistant?
Only the Self-Inflating Sleeping Pad is flame retardant as it's made of PVC, Which is flame retardant, But our Pillow is made of TPU And ApolloAir is made of Nylon TPU, And all our products are water resistant
How do you clean the products?
Simply make sure your gear is dry and use a damp towel to clean, and wait to dry completely then you can unfold and store.
Can the air pressure be adjusted?
Yes! the Valve on the ApolloAir And Camping Pillow has 2 air ports, One that lets air in/out and One only lets air only in, With a needle to let the air out for adjusting air pressure however you like. As for our Self-Inflating Sleeping Pad you just open up the valve and wait for it to be filled with air, When you need to add more air just give it two blows.